How do I Delete/Disable a Record in Sendouts?

Last modified: May 23, 2012 by

Deleting/Disabling Records

To Disable records you either have to be an Administrator, the owner of the record, or be given special security settings on your User record. Be sure the User Security Setting Disable is selected (only an Admin can give you these Rights).

To Disable a record from the List View:

  • Highlight 1 or more records
  • Right-click
  • Select Disable
  • OR click the Disable Icon in the Edit Toolbar

To Disable a record within the Detail View of a record:

  • Click on the Disable Icon in the Edit Toolbar

Disabled records are stored in the database for 90 days.  An Admin can enable the record back for you within that timeframe. Disabled records will not return back in searches.

Un-deleting/Un-disabling Records

Once a record has been Disabled, it is kept in a back-up engine for 90 days before it is permanently deleted.  To view the currently Disabled records, go to File>Manage>Disabled Records and select which type of record you would like to view.

From there, you have the ability to ENABLE a DISABLED record.

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