Why can’t I see the IE SourcePro Toolbar?

Last modified: December 16, 2011 by

Button Missing?

When you downloaded and installed Sendouts for the first time, you also downloaded and installed the SourcePro Toolbar, however, due to various reasons, the buttons may be missing. If you do not see the buttons appear in your Internet Explorer toolbar, please take the following troubleshooting steps:

1. Double-check

Make sure you are not using Firefox, Chrome or another browser besides Internet Explorer. The Toolbar is only compatible with Internet Explorer.

2. Check your hidden toolbars

Use one of the methods below to view your hidden toolbars:

Right-Click

    • Open Internet Explorer
    • Right-click in the blank space on the toolbar along the top, see if Sendouts SourcePro Toolbar is an option
    • If it is, select it and click Enable if prompted

 

Tools Menu

    • Open Internet Explorer
    • Click on Tools
    • Click on Toolbars
    • Make sure the Sendouts SourcePro Toolbar is an option
    • If it is, select it and click Enable if prompted

3. Install

If you do not have the Toolbar installed, please install it from our install site: install.sendouts.com